TRAI (Telecom Regulatory Authority of India) protects consumers from unfair practices by mobile and broadband operators. Here’s how to file a complaint.

Common Telecom Complaints TRAI Covers

• Billing disputes and unauthorized deductions
• Network quality and call drop issues
• Unsolicited commercial communications (spam SMS)
• Internet speed slower than advertised
• Number portability issues

Step 1: Complain to Your Operator

First file a complaint with your telecom operator. Use our generators for Airtel, Jio, Vi or BSNL. They must respond within 10 days (billing) or 45 days (service quality).

Step 2: Escalate to Appellate Authority

If unsatisfied, escalate to the operator’s appellate authority within 3 months.

Step 3: TRAI CPOT Portal

File at cpot.trai.gov.in — TRAI’s online complaint portal. You can also call 1800-11-0033 for free.