IRDAI Insurance Ombudsman: How to Escalate Your Insurance Claim Dispute
✍ Sam📅 May 5, 2026⏱ 1 min read
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IRDAI Insurance Ombudsman: How to Escalate Your Insurance Claim Dispute
Insurance claim disputes are one of the most common consumer complaints in India. Here’s how to use the IRDAI Insurance Ombudsman scheme to get your money back.
When to Approach the Insurance Ombudsman
Claim has been rejected or underpaid
Insurance company did not respond within 30 days
You are unsatisfied with the company’s response
Policy was mis-sold to you
Step 1: Complain to the Insurance Company First
Write a formal complaint to the insurer’s grievance redressal officer. Use our generators for Star Health, LIC or any other insurer.
Step 2: Escalate to IRDAI
If unresolved in 30 days, file at bimabharosa.irdai.gov.in or call the IRDAI helpline 155255.
Step 3: Insurance Ombudsman
The Insurance Ombudsman can award compensation up to ₹30 lakh. The service is completely free and you do not need a lawyer.
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